Relevance AI lets you build custom AI agents in seconds, rich with tools, triggers & integrations to automate tasks, enrich data, qualify leads, and free your team for high‑impact work
Product Category
Automation and Integration Platforms
Product Subcategory
AI Functions
Text to agent creation with Invent that turns a plain description into a working agent
Multi agent Workforces that coordinate several agents on one process
Model agnostic LLM choice with support for OpenAI, Claude, Gemini and more
2000 plus integrations with triggers and actions so agents read and write across your stack
Visual flow builder for conditional logic and decision paths inside an agent
Product Core Functions
Relevance AI lets teams build autonomous agents and connect them to everyday apps so work moves without manual handoffs. You start by generating an agent from a simple description with Invent or by cloning a template. In the visual builder you add tools and steps, choose an LLM, set triggers that start work, and map actions that update the right systems.
Workforces group multiple agents into a coordinated team. A routing or planner agent can analyze a request, fetch context from integrated tools, and hand tasks to specialist agents that draft, enrich, file, notify, or create records. Triggers include events such as new leads or emails and each agent can call actions in connected apps.
Integrations cover email, documents, chat, CRM, project tools, and more so agents can pull data, use it for reasoning, and write back results. Flow Builder supports if then branches and guardrails so agents follow approved steps. Teams monitor run history and adjust prompts, tools, and conditions without code.
Pricing includes a free plan and paid plans with unlimited agents and tools. Credits are split between actions that agents perform and vendor credits for LLM usage with an option to bring your own keys. The outcome is a practical way to ship agent powered workflows that act end to end across your tech stack.
Key Features
Invent for text to agent generation
Workforces to design multi agent teams on a visual canvas
Integrations for 2000 plus apps with triggers and actions
Model agnostic LLM selection per task
Flow Builder for conditional logic and reusable steps
Templates for common roles and tasks
Run history and tuning from a single dashboard
Pricing that separates action credits and vendor model costs with BYO keys
Ease Of Use
Setup — Easy for an ops lead or owner: Create a workspace, use Invent to draft an agent, connect a couple of apps, add a trigger, publish. Same day launch is realistic.
Daily use — Easy for managers and staff: Review runs, accept results, adjust prompts and steps, and extend flows as needs grow.
Collaboration — Easy to moderate for cross functional teams: Share projects, standardize tools and templates, and let SMEs maintain knowledge while ops governs changes. A short walkthrough gets each role comfortable.
Integrations — Moderate for an operator: Popular apps connect quickly. Field mapping and validation for CRM, ticketing, and documents take a couple of hours and you are operational.
Admin — Light to moderate for a platform owner: Monitor credits, rotate keys, manage permissions, and curate approved triggers and actions. Ongoing upkeep stays light once core flows are set.
Use Cases
Operations and RevOps teams automating lead routing, enrichment, and handoffs
Support leaders building agents that triage, update tickets, and notify customers
Marketing teams orchestrating research, content, and campaign updates across tools
Product and IT teams embedding agents to move data between systems
Ecommerce operators syncing orders, messages, and catalogs across channels