Cloud-based CRM and communication platform that combines AI-driven messaging, calling, and lead management in one dashboard
Product Category
Sales
Product Subcategory
Lead Generation
AI Functions
- Deploys AI voice agents to conduct inbound/outbound sales calls and support interactions
- Sends automated, personalized SMS and email follow-ups until conversion
- Supports multilingual conversations using a variety of voices and accents
- Evaluates sentiment and engagement for lead scoring and workflow adjustments
- Delivers data-driven insights on conversions, channel performance, and campaign ROI
Product Core Functions
BiglySales provides an AI-first call center solution capable of handling high-volume lead engagement without human intervention. It automates voice calls, text messages, emails, and integrates with CRMs to manage campaigns and schedule meetings—streamlining sales and support processes at scale.
Key Features
- AI Voice Agents: Available 24/7 to qualify leads, book meetings, answer questions, and escalate to live agents as needed
- Multichannel Outreach: Automated SMS and email campaigns linked to call sequences
- Custom Voice & Language Options: Dozens of voice personas to match customer demographics and brand tone
- Lead Flow Automation: Seamless lead import from Facebook/Instagram, Outlook, and CRM; sequences triggered via CRM integration or Zapier
- Analytics & Reporting: Tracks engagement, conversions, sales attribution by lead source, and agent performance metrics
- Adaptive Campaign Logic: Custom workflows with branching logic based on lead responses and sentiment
Ease Of Use
- Setup: Quick onboarding with human-assisted implementation, campaign configuration, and AI agent setup
- Day‑to‑Day Use: Agents work autonomously; dashboards track campaign flows, voice agent performance, and analytics
- Team Onboarding: Light training required—mix of templates and agent personas eases adoption
- Integration: Connects with HubSpot, Salesforce, Zapier, Outlook/Google, and social lead sources
- Administrative Demand: Minimal; admins oversee campaign scripts, monitor analytics, and update workflows as leads evolve
Use Cases
Sales teams seeking to qualify leads and schedule demos promptly
Small-to-mid sized businesses reducing reliance on human call centers
Support teams automating Tier-1 inquiries and routing live transfers
Marketing teams targeting cold or dormant leads via sequences
Agencies and BPOs deploying scalable outreach for clients
Conclusion
BiglySales revolutionizes customer engagement through AI-driven voice, SMS, and email agents that automate lead qualification, support, and follow-up—all integrated with your CRM and analytics. It slashes call center costs, accelerates response times, and enhances conversion rates. Ideal for sales teams and small businesses seeking scalable, automated outreach without expanding headcount, BiglySales delivers measurable results with low administrative overhead.