AI conversation intelligence tool that records and analyzes sales calls, giving reps actionable feedback, keyword trends, and coaching insights to improve close rates.
Product Category
Sales
Product Subcategory
Sales Call Analysis
AI Functions
- Automatically transcribes sales calls across voice and video channels
- Generates call summaries with highlights and CRM-ready insights
- Applies AI call scoring against established sales methodologies
- Segments calls into chapters and topics for quick navigation
- Provides monthly interaction insights—e.g., top objections and coaching opportunities
- Automates CRM field updates and AI email follow-up based on call content
Product Core Functions
Modjo is designed to enhance every phase of the sales loop by capturing customer interactions, turning them into structured, intelligent data, and integrating seamlessly with CRM systems. It identifies topics, scores performance, suggests follow-ups, and surfaces coaching gaps. The platform transforms unstructured conversations into actionable insights, helping teams improve efficiency, pipeline health, and onboarding while saving time.
Key Features
- Universal capture integration: VoIP, email, videoconferencing logs auto-synced
- Real-time transcription & smart search of conversation archives
- AI call summaries & highlights conveniently sent to CRM
- Call scoring templates tailored to sales methodologies (e.g., BANT)
- Auto-creation of call chapters/topics to ease navigation
- Deals & pipeline insights with AI-driven prioritization and forecasting
- AI-powered email follow-ups drafted based on call discussions
Use Cases
- Sales Leaders & Managers – Coach tens of reps using data-driven call performance
- Sales Development Reps (SDRs) – Refine methods and reduce ramp time with instant scoring
- Revenue Operations Teams – Ensure CRM hygiene and accurate pipeline projections
- High-volume Enterprises – Scale sales calls with automated summarization and follow-up
- Sales Consultants & Trainers – Deploy best-practice templates and benchmark team behaviors
Conclusion
Modjo offers a comprehensive AI-enhanced platform that transforms every customer interaction into structured, insightful data—amplifying coaching, execution, and revenue visibility. By automating transcription, summary, scoring, and follow-up, it helps drive higher conversion rates, shorter onboarding, and pipeline clarity. Best suited for medium to large sales teams, the investment has a strong ROI—but smaller teams may find the price and complexity a consideration.